Cancellations & Refunds

For reservations booked through our website, please contact our hotel reception to modify/cancel your reservation via email - hello@theintrepidhotel.com. We are, however, unable to modify/cancel reservations booked through a third-party website. We recommend you to contact the customer service where you made the booking initially.

Unless otherwise stated, the standard cancellation policy is 2 PM the day before your arrival. If you cancel after the free cancellation period, the first night's accommodation fee will be charged. All non-refundable bookings cannot be modified or cancelled.